The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions. Too technical. Not enough information.
Not enough pictures. Windows Media Player does not support the file format or the codec of the media file you are trying to play. You are using both Windows NT and Windows Terminal this configuration has no audio capabilities.
To resolve this issue, follow these methods in the order they are presented. Test after each method to determine whether it has resolved the issue. Important Windows Media Player does not support the playback of every type of media file available currently, but does provide support for the most common types of media files.
Therefore, verify that your media file is a supported type. If it is not, do not use the methods after method 1. If Windows Media Player does not support the file format you are using, contact the distributor of the file for information about the availability of a viewer for the file. For additional information about a specific error message, click the article numbers below to view the articles in the Microsoft Knowledge Base:.
Windows Media formats File name extensions:. Windows Media Player no longer supports the. In Windows Media Player, play a different file that uses the same file name extension as the file that you were using when you received the error message. If the other file plays correctly, then the original file you were trying to play may be damaged. If you receive an error message when you play each of the files, continue to the next method. For additional information about file types that Windows Media Player 7 supports, click the following article number to view the article in the Microsoft Knowledge Base:.
Note You must use the latest version of Windows Media Player. Step 3: Exit Command Prompt and restart your computer. Here is a quick guide:. Step 1: Open the Run box, type services. Follow the instructions below to do that:. Step 1: Type control panel in the Search bar, and then click the best match one to open it. Step 3: Click Turn Windows features on or off in the left panel. Read the message, click Yes and OK.
Step 4: Restart your computer and then go back to check the box next to Windows Media Player. Reboot your computer again.
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