Right-click the Start button. Select Control Panel. Make sure Category is selected in the View By list. Click Uninstall a Program under Programs. Right-click Microsoft Office and choose Change. Select Online Repair if it is available this depends on the type of Microsoft Office you have installed. Select Microsoft Office from your list of programs. In the Mac version of Outlook, there are a few things you can try to get Outlook working again.
A tiny typo, such as a comma instead of a period, can prevent Outlook from sending an email. First, make sure you are connected to the internet. Once you have confirmed your connection, make sure you are working online in Outlook. To do so, go to the Outlook menu, check to see if Work Offline is selected. If so, click Work Offline to remove the check mark and work online.
Empty the folder to clear "stuck" messages. Any message you delete must be re-created—it cannot be recovered or undeleted. Open the Send folder. Delete all of the messages in the folder. Quit Outlook. Restart Outlook. Try sending an email to see if the issue is resolved. Using the Microsoft utility to rebuild a corrupted database might fix Outlook.
If you use a Microsoft Exchange account, rebuilding the database will delete any information not synced with the server. Back up any Outlook data stored only on your computer before you rebuild the database. Download Win. Amy Dennis.
Stellar Outlook Repair Tool. Recovers all mailbox components within the files such as emails, attachments, contacts, calendar items, journals, notes, etc. Download Windows Version. Can't display folder? Get PST can't be found error. Forgot Email Password Get Gmail password finder.
Gmail account deleted? Get it. Hotmail password is back. You Might Also Like. Other popular Articles From Wondershare. Amy Dennis staff Editor. Important This article contains information that shows you how to lower security settings or how to turn off security features on a computer.
You can make these changes to work around a specific problem. Before you make these changes, we recommend that you evaluate the risks that are associated with implementing this workaround in your particular environment.
If you implement this workaround, take any appropriate additional steps to help protect the computer. This article lists common methods to help you troubleshoot problems that you may experience when you receive or send an email message in Outlook or Outlook Express.
You should try these methods when you encounter the following errors:. Note If the common methods do not resolve your problem, you may try the additional methods listed in the table. The server could not be found. Task 'server name - Sending and Receiving' reported error 0xccc0f : 'The connection to the server was interrupted. If this problem continues, contact the server administrator or Internet service provider ISP.
The server responded:? Your server has unexpectedly terminated the connection. Possible causes of this include server problems, network problems, or a long period of inactivity. If you continue to receive this message, contact the server administrator or Internet service provider ISP. Increase the server time-out setting. Error codes: 0xccc15; 0x; 0xccc0e; 0xccc0b; 0xccc79; 0xccc67; 0x; 0xccc81; 0x; 0x Re-create the Sent Items. Verify SMTP email addresses in the distribution list.
To resolve this issue, use one or more of the following methods. After you complete each method, send yourself a test email message to make sure that you can send and receive messages without receiving an error message.
If you continue to receive errors, try the next method. If you continue to experience Internet connectivity issues, see troubleshoot network connectivity problems in Internet Explorer. See the following articles in the Microsoft Knowledge Base, as appropriate, to check your Outlook email account settings:. How to set up an Internet email account in Outlook or How to set up an Internet email account in Outlook How to set up Internet email accounts in Outlook or Suspicious email messages may block your receiving error message in Outlook.
If you have any suspicious email message, delete them by using one of the following methods:. Access your mailbox by using your ISP's web-based email program.
Then, delete the email messages. If your antivirus software includes an email-scanning feature, you may have to perform additional configuration tasks to use Outlook or Outlook Express together with the antivirus software.
For more information about how to use Outlook together with your antivirus software, go to one of the following websites, as appropriate for the antivirus software that you have installed:. Trend Micro. Warning This workaround may make a computer or a network more vulnerable to attack by malicious users or by malicious software such as viruses.
We do not recommend this workaround but are providing this information so that you can implement this workaround at your own discretion.
Use this workaround at your own risk. Configure your firewall software to enable the following files to access the Internet:. By default, port 25 is for outgoing access, and port is for incoming access. If you are not sure about the ports, contact your ISP or system administrator. Or, you can remove and reinstall McAfee Personal Firewall. This reinstallation process will make sure that Outlook and Outlook Express have Internet access, because the process re-creates the program signature file that is used by the firewall.
If you are running Norton Personal Firewall , Norton Internet Security, or Norton SystemWorks software by Symantec, contact Symantec product support for upgrade or reconfiguration instructions to resolve your problem. How to repair Outlook and Outlook Express Note If Outlook Express was removed from your computer or if the installation of Outlook Express is damaged, Outlook will not function correctly and may generate one of the error messages that are mentioned in the "More information" section.
To test whether your email profile works correctly, try to create a new email profile. If you can send and receive email messages by using the newly created email profile, you should configure the new Outlook profile as the default profile.
Select your current Outlook profile, and then click Properties. Select the Data Files tab in the Account Settings dialog box, and then note the name and location of the default data file for your profile.
You must have at least three user accounts on the computer to complete these steps. This includes the new account you just created. Log on as a user other than the user that you just created or the user that you want to copy files from.
Select the View tab, and then select Show hidden files, folders, and drives. Clear the Hide protected operating system files check box, select Yes to confirm, and then select OK.
Open File Explorer. To do this, Swipe in from the right edge of the screen, and then tap Search. If you have email messages in an email program, you must import your email messages and addresses to the new user profile before you delete the old profile. If everything is working correctly, you can now delete the old profile.
If the information in this article does not help resolve your problem in Outlook , Outlook or Outlook , see the following resources for more information:. Skip to main content. This browser is no longer supported. Download Microsoft Edge More info. Contents Exit focus mode. Please rate your experience Yes No. Any additional feedback? Note This issue may occur for one or more of the reasons in this section.
To fix this issue, you may have to follow the troubleshooting steps in the Resolution section. To start the automated checks, follow these steps: Install the Outlook Advanced Diagnostics tool.
Select Run when you are prompted by your browser. In the report that's generated, review the items on the Issues found tab. For configuration details about Outlook, Windows, and your computer, review the settings on the Detailed View tab. Note These steps are provided in a specific order based on commonality and complexity. Note The new folder will become a subfolder of the folder you select. Important When you change your antivirus settings, this may make your PC vulnerable to viral, fraudulent, or malicious attacks.
Note If you also plan to perform file-level virus scanning of. Note For more information about performing a clean boot, see How to perform a clean boot in Windows. Note If you are prompted for an administrator password or for confirmation, type the password or provide confirmation. Note If the problem doesn't reoccur, then you can eliminate the first service as the cause of the problem.
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